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The term “Caller” is identified in the Order to include, but is not limited to, a person or entity that initiates any call using a wireless, wireline, or interconnected VoIP service. Caller is a designated user type that will use the Database directly and query numbers that it wishes to lawfully call or text. The terms User, Callers, and Querying Parties are used interchangeably.
Caller Agents are third-party contractors that Callers can contract with to query the Database on their behalf. For more information on finding a Caller Agent, click here.